Find the calls that fail
your QA standards.
AI shows you what went wrong—and why.
Score conversations against your own QA criteria, flag potential compliance issues
and agent mistakes, and follow the evidence to the calls that need attention.
Start on your own. Bring your team when you’re ready.
Every conversation holds a signal.
One recording. Your standards. A clearer way to review.
Two charges.
One subscription.
Customer reports a duplicate subscription charge.
Agent offers a refund and promises confirmation.
Speech becomes language.
Follow the words as the audio resolves.Start with the findings.
Spend your time on the decision.
The summary, scorecard and relevant exchanges are prepared together.
Less preparation
per review.
AI puts the summary, findings and evidence together before your team makes a decision.
Your criteria.
A shared standard.
Apply the same scorecard and make failures and uncertain findings visible.
Specific evidence.
Clearer next steps.
Give reviewers a concrete exchange to inspect, discuss and use in feedback.
Know what needs attention.
Keep every review moving.
From prepared findings to speaker corrections, see the next step for each call—and keep your decision with it.
Attenvi Review deskYour place, preserved.Context follows every call.
Billing question
Customer reports a duplicate subscription charge. Agent offers a refund and confirms that service stays active.
Confirmation promised.
Timing left unstated.
“I’ll send you a confirmation email.”
Evidence prepared. Your decision next.
Ready for human review ↗Know whose call it is.
Keep campaign and agent details with the recording instead of piecing them together later.
Move to the next review.
Previous and Next keep your place across a batch, with saved decisions available when you return.
Take the findings with you.
Export original results and review history to support your team's follow-up.
Your first call.
A clearer review.
Start with your own workspace or bring your team. Build the review process around the way you work.
Get started free- 01 Make it your workspace
- Create an account for yourself or your team. Invite reviewers whenever you’re ready.
- 02 Set your QA standard
- Choose your criteria and publish a scorecard. Add calls with optional campaign, team and agent details.
- 03 Follow the evidence
- Check the transcript, inspect findings and accept or correct the results. Your decisions stay separate from the AI draft.
Common questions
How does this help reduce QA workload?
AI prepares a summary, evaluates your scorecard and links findings to transcript evidence. Reviewers can start with this analysis instead of preparing everything manually. Your reviewers still validate the evidence and make the final decision.
Can we use our own QA and compliance criteria?
Evaluations follow the scorecard selected for the call. Use explicit criteria for the checks your reviewers need to assess. Findings can pass, fail, be not applicable or need review. This supports your compliance review; it does not replace a complete compliance program.
What can I try today?
Create an individual or team workspace, configure a scorecard and invite reviewers. Once recording analysis is activated for your workspace, you can upload calls and review summaries, transcript evidence and QA findings. The example on this page is fictional and needs no account.
Where are recordings processed?
Recordings are processed locally in the current installation and kept in private storage. Hosted processing is not available yet. Your workspace setup shows whether recording analysis has been activated.
What happens when a speaker or result is unclear?
Unresolved attribution and insufficient evidence remain visible for review. A model suggestion does not count as a confirmed identity, and uncertain criteria are not silently scored as passes.
Can I start alone and add my team later?
Yes. Start with a personal workspace and invite reviewers when you’re ready. You can also choose a team workspace from the beginning. Company names, campaigns, departments and teams are optional.
Your next review starts here.
Create your workspace. Set your standards. Follow the evidence.
Get started freeFor individual reviewers and teams.